About DRSL

Dispute Resolution Services has resolved disputes of all kinds and all levels of complexity, including medical, insurance, disability, employment, and commercial. We handle approximately 5,000 issues every year.

We work hard to tailor our services to the specific needs of each of our clients. DRSL understands very well the need to respond positively to differing cultural needs and to the needs of people with disabilities. We are well versed in tikanga Maori and can conduct meetings in Maori and in Pacific Island languages. We routinely provide support and translation services for our clients.

We have a staff of highly qualified professionals including trained mediators and adjudicators, and a strong team of client-focused advisors and administrators.

DRS has offices in Auckland, Wellington and Christchurch. We provide services at locations anywhere between Cape Reinga and Bluff—whether on site or at suitable venues for meetings and hearings, which we carefully select to suit our clients' needs for comfort and security.