How do I apply for a review of an ACC decision?

As soon as you have a decision from ACC you can apply for a review.

If you're unhappy with an ACC decision it's a good idea to talk first with the person at ACC you've been dealing with. If you're still unhappy, it may help if you talk with their manager.

If you're still not satisfied you can apply for a review but you must do so within three months of the date of the decision letter, unless there are special circumstances that mean you have been unable to do it in that time.

Fill out an ACC form on the ACC website. You can download a copy of the form from this site, or you can get a copy at any ACC office.

If you don’t want to fill in a form, you can write a letter to ACC that says:

- you are applying for a review
- the date of the ACC decision
- your reasons for wanting a review
- the results you want from the review.

Then send the form or letter to ACC.

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For reviews relating to claims and entitlement:
ACC Review Unit,
P.O. Box 242,
Wellington

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For reviews relating to levies:
ACC Business Service Centre,
P.O. Box 795,
Wellington